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Privacy Policy

This Privacy Policy explains how Legit99 Casino may collect, use, store and share information when you visit the website, create an account, use casino services or contact support. It is intended for players in Australia and should be read together with the applicable website terms and responsible gambling information. By using the website, you acknowledge that information may be handled as described below, subject to your rights under applicable privacy requirements.

Legit99 Casino operates with a game licence and security certifications, and all player information is stored under confidentiality and security measures with responsible gaming tools in place.

Information we may collect

Legit99 Casino may collect information that you provide directly, information created when you use the website and information received from service providers used to operate gambling and payment services. The information collected will depend on how you interact with the website, the services you use and the checks that are required before or during account activity.

Account and contact information

When you register or update an account, we may handle details such as your name, date of birth, residential or contact information, username, password-related information and account preferences. We may also keep records of your communications with customer support, including questions, complaints, requests and information needed to assist with an account issue.

Identity and verification information

To help confirm identity, age, eligibility and account ownership, we may request verification documents or other information. This can include identity document details, information used to check your address and records relating to verification results. In some circumstances, additional information may be required to support anti-fraud, security or responsible gambling checks.

Payment and transaction records

We may handle information about deposits, withdrawals, wagers, winnings, account balances and other transactions. Payment information may be processed by payment providers. Depending on the payment method, we may receive limited payment details, transaction references, confirmation information and records needed to reconcile activity. We do not suggest that all payment information is stored directly by the casino website.

Device, technical and usage information

When you access the website, technical information may be collected automatically. This may include your IP address, browser type, operating system, device identifiers, language settings, general location information, pages viewed, dates and times of access, referring pages and information about how the website is used. This data can help with security, troubleshooting, performance and website improvement.

How information is used

Information is handled only for purposes connected with providing, protecting and improving the website and its services. The main purposes may include the following:

  • Creating, maintaining and administering your account.
  • Processing deposits, withdrawals, wagers, account activity and other requested transactions.
  • Confirming identity, age, account ownership and eligibility to use the services.
  • Conducting anti-fraud, anti-money-laundering, security and risk checks.
  • Detecting suspicious, unauthorised or harmful activity and protecting players, the website and service providers.
  • Providing customer support, responding to enquiries and managing complaints or disputes.
  • Meeting legal, regulatory, taxation, accounting, record-keeping and reporting obligations that apply to gambling services.
  • Monitoring website performance, fixing technical problems and improving features, content and user experience.
  • Sending service messages, account notices and other information necessary to administer your account.
  • Sending marketing communications where permitted and where you have provided or not withdrawn the relevant permission, subject to your communication preferences.

We may combine information from different sources where this is reasonably necessary for these purposes. For example, account details may be considered together with transaction, device or verification information when assessing security or preventing fraudulent activity. We do not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by applicable requirements.

Sharing information

Information may be shared with trusted service providers that help operate the website and provide services. These providers may include payment processors, identity and verification services, fraud prevention providers, technology and hosting providers, customer support tools, security providers, professional advisers and communication services. They should receive only information relevant to the service they provide and are expected to handle it securely.

Information may also be disclosed where necessary to protect rights, safety, systems or property, to investigate suspected wrongdoing, to respond to a valid legal request or to comply with an applicable obligation. Some providers may process information outside Australia. Where information is transferred or accessed across borders, reasonable steps should be taken to support appropriate handling and security.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies. Cookies are small files or identifiers stored on your device that can help the website remember settings, keep sessions working, support security, understand website usage and measure performance. Some cookies may be provided by service providers involved in analytics, payments, security or other website functions.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect sign-in, account functions, website security or the availability of some features. Browser settings vary, so you should check the help information for the browser or device you use.

Security

Reasonable technical and organisational measures may be used to protect information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication, monitoring, encryption or other safeguards appropriate to the information and the risks involved. No website, internet connection or electronic storage system can be guaranteed to be completely secure. You should keep your login details confidential and contact support promptly if you believe your account has been compromised.

How long information is kept

Information is generally kept for as long as it is needed for the purposes described in this policy, to provide services, resolve disputes, protect security and meet business and legal requirements. Some records must be kept for a period required by law even after an account is closed. Once information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy rights and choices

Subject to applicable requirements and reasonable verification, you may have rights relating to the personal information held about you. These rights can vary depending on the circumstances and may be subject to lawful exceptions, including where information must be retained or disclosure could affect security, fraud prevention or the rights of another person.

  • Access: request information about the personal data held about you and, where appropriate, a copy of that information.
  • Correction: ask for inaccurate, incomplete or outdated information to be corrected or updated.
  • Deletion: request deletion of your data where there is no continuing lawful or operational reason to keep it.
  • Marketing consent: withdraw consent to marketing communications or update your marketing preferences. You can also use an unsubscribe option included in a marketing message where available.
  • Information about processing: ask general questions about how your information is collected, used, shared or retained.

To exercise your data rights, including access, correction or deletion of your data, or to withdraw consent to marketing, email support@legit99casino.best. Please describe your request clearly and provide enough information for us to locate the relevant account or records. We may need to verify your identity before acting on a request. Verification information should be supplied only through an appropriate support channel and should not include your password.

We aim to respond to valid requests within a reasonable timeframe. If a request cannot be fully completed, we may explain the reason, such as a legal record-keeping requirement, security concern or the need to protect another person’s information. Closing an account does not automatically remove every record connected with it where retention is required or reasonably necessary.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or applicable requirements. The updated version will be made available on the website and will apply from its stated effective date. You should review this page occasionally to remain informed about how information may be handled.